Frequently Asked Questions
How does the Comfy Cradle Nursing Pillow help during feeding?
The Comfy Cradle Nursing Pillow cushions your baby’s delicate head while feeding and helps reduce pressure from resting on your arm. It creates a softer, more supportive feeding position, making feeds feel more comfortable for both baby and parent.
Is the pillow suitable for both breastfeeding and bottle feeding?
Yes, the Comfy Cradle Nursing Pillow can be used for both breastfeeding and bottle feeding. It is designed to add comfort and support during feeding time, no matter how you choose to feed your baby.
Will this help make feeding easier for my baby?
A more comfortable and supported baby is often able to stay more settled during feeds. By helping create a gentler feeding position, the pillow may help reduce fussiness and make feeding feel smoother and easier.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 5 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at [Your Email].
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.